FAQ

Thanks for asking. They are America’s premium and heavy-duty risers. Four risers hold 2,000 lbs of compression weight. Also, they come in 1,000+ size, color and pocket type variations. Finally, they are all hand-crafted here in the good ol’ USA.  We could write more, but you get the idea.

Click the Policies tab above for return, refund, exchange and cancelation details.

Any order may be cancelled within 48 hours of ordering and receive a full refund.  To cancel, call, text or email with the order number requesting a cancellation.  If it has already shipped, then a cancellation is not possible, but a return is possible.

Rex Riser is the company mascot. He is made of risers and wears a paper hat. Rex enjoys just hanging out in the shop. Thanks for noticing.

“Raise furniture to fit.”

Yes. In addition to the listed square pockets, we also make rectangle pockets in 1″ increments.  If interested in rectangle pocket risers, just call, text or email for a quote.

Yes.  “Square” is the most common and default Pocket Type, but “U”, “L”, “Parallel” or “Single” pocket types are also available at no extra charge.  See the Pocket Type image in the Buying Guide.  Consider the “L” or “U” pockets for sectionals with legs very near each other.  Consider the “Single” pockets for flat-bottom furniture with no legs.

Count the legs. Many sofas, king and queen sized beds have five, six or seven legs, so be sure to check before ordering. Be sure to look for center legs under the bed, sofa or dresser. This is important.

See the  How to Select Risers Video  and see the ‘Correct!’ image below, then follow these 3 steps:

Step 1. Stand in front of your chair or sofa.
Step 2. Measure the distance from the top of the cushion to your kneecap – that distance is the Lift Height you need.
Step 3. Order risers to lift that distance.

The Mayo Clinic’s ergonomic guidelines are here: click here

Please follow the Buying Guide or watch the How to Select Risers Video.

Probably not, but consider buying the self-adhesive Felt Buttons and attach to the bottom of your risers to prevent scratching. Carpeted floors do not need protection from risers.

Do not use risers if your furniture can roll off (or tip off) of the risers. To be safe, use good judgement.

The wood is usually New Zealand Radiata Pine (or Monterey Pine) MDF.  MDF is chosen because it gives consistency and maximum compression strength making our risers the ‘heavy-duty’ choice.   Also, the top pocket walls are made from pine. Pine gives added lateral stress protection.  We have tried many types of woods and our “MDF-Pine Combo” is the best combination.

These are made for indoor use only.

For maximum safety, do not use risers on furniture that will move or hold an infant, such as a crib or high chair. 

Yes! Order the unfinished risers or simply paint over our painted enamel finish.  Some customers purchase a small sample (test color) jar of paint from Home Depot (about $3) and that amount is usually enough to cover them all.  Our risers do not take stain well, so use paint.

That is not usually practical because dining chairs and bar stools often slide in and out and can fall off the risers.

For maximum safety, do not use risers if there’s any jumping on beds or playing under any furniture that is on risers. Sorry kids.

Yes.  These risers are heavy duty and many customers use these risers to raise the head of a bed.

The shipping fee is automatically calculated by the website. To see the shipping fee before any payment, load the Cart, then proceed to Checkout to see the shipping fee and total cost before making any payment.

We do not inflate the riser prices to pay for postage. 

Enter any special instructions in ‘Order Notes’ in the Checkout section (before submitting payment). We always read customer notes.  Feel free to call or email as desired.

This is rare, but usually the carrier (FedEx, etc) has made a temporary mistake and corrects it in 1-3 days. Still, the buyer is responsible for lost, stolen or missing items. Be sure to only use a safe and secure shipping location.  Seller does not use ‘Signature Required’ shipping.

After you complete your checkout, you then automatically see a page reading “Order Received.  Thank you.” and a confirmation email. That indicates your order is getting processed and no further action is required.  If you’re not sure, feel free to ask via email at Guy@FurnitureRisers.com or text/call to 415-370-1821.

No. All risers are prices individually, not in sets. To order four risers, enter Quantity = 4.

Please allow 1-6 days for manufacturing and painting.  Then, you’ll get a tracking number via email and the carrier (either FedEx or USPS) tracking info will give you the delivery date.

Sorry, but no.  Local pick-ups are disallowed because our woodshop is not in a public retail location.  

Yes. Just call us at 415-370-1821 (or email) to have the sales tax removed before placing an order.

Sorry, but no. Only US destinations.  Some Canadian customers use a US shipping address. Hope that helps.

Yes. we ship to HI and AK regularly. Note, we ship to HI and AK via USPS.

Either the United States Postal Service (USPS) or FedEx Ground (for larger orders).  We usually prefer the USPS Priority Mail service which is 1-3 days.  Buyers always gets a tracking number via email when the label gets printed.

117660079. and our NAICS number is 337211.